Shipping and Delivery
Free shipping options on all Heritage Woodwork Furniture
Our first delivery option is local delivery or pick up from our facility located in Bentonville Arkansas. Heritage Woodwork offers free home or business delivery within 30 miles of our facility. We will contact you directly to schedule a date and time to deliver your custom piece of furniture. Save even more with our local pickup option! If you're located near us, you can choose to pick up your beautifully crafted furniture directly from our warehouse and receive a special discount. This option allows you to bypass shipping fees and enjoy even greater savings. Contact us for more details and to arrange your local pickup!
Our second option is free shipping to all lower 48 states. Your beautifully crafted furniture will be carefully crated and delivered directly to your home. Please note, while we handle the shipping, it will be your responsibility to uncrate and set up the furniture upon arrival. We recommend having a friend or family member assist with the uncrating and assembly to ensure a smooth and efficient setup. Enjoy your new furniture and the elegance it brings to your home!
Important shipping information
Upon receiving your custom furniture please inspect the crate and contents prior to signing for the delivery. All shipments are fully insured, however if damage is discovered after the delivery has been signed for we will not be able to file the appropriate insurance claims. The third party freight company and Heritage Woodwork do our absolute best to ensure each shipment arrives safely and in a timely manner. In the off chance an order is damaged in transit it is crucial the damage is noted immediately.
It is the responsibility of the client to ensure their new custom furniture is able to fit into it’s forever home. Orders cannot be returned due to the inability to fit into the home. Most tables are built at the industry standard of 30 inches high and will fit through most door ways on their side easily. But be sure to measure to be on the safe side!
If you have any concerns or questions about shipping, orders, or customer service please email info@heritagewoodworkusa.com or reach out to us by phone at 479-310-5848.